Essential Compliance and Financial Services Learning Resources - CCL Academy | CCL Academy Limited

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Anti-Money Laundering Enforcement Trends

Anti-money laundering, terrorist financing and proliferation financing remain a key priority for regulators across the globe. Download this card to remind employees of common themes that arise across enforcement cases, and what can be done to help prevent them occurring at your firm.

Artificial Intelligence (AI)

This Learning Card covers the use of AI in financial services, governance and oversight, and the potential risks associated with AI. Share this card with your staff today.

Bribery Risk

Bribery and corruption can have a devastating impact on a business, a country's economy, and society. Download this card to remind employees of some of the key areas of bribery and what to look out for.

Complaints

Financial services firms are typically subject to specific regulatory obligations in relation to how they handle client complaints. Download this card to remind employees of the key reasons why complaints are important.

Conflicts of Interest

All financial services firms face inherent conflicts of interest in their business activities, and it is crucial that firms identify and manage such conflicts of interest between the firm or its employees and the firm’s customers. Here are three reminders to share with your staff.

Culture

Financial services regulators want to see a healthy compliance culture across firms where business is done in the right way. Share this card across your firm to remind employees why embedding a compliance culture is important.

Customer Due Diligence (CDD)

In April 2022, the FCA released its review of the financial crime controls at six challenger banks highlighting weaknesses which increased the financial crime risks both when onboarding customers and throughout the customer journey. Here are three key tips for employees to help prevent and detect financial crime with customer due diligence.

Cyber Security

With increasing cyber security incidents, it is vital for everyone within an organisation to understand the risks and take steps to mitigate them. Download this card to see some timely reminders for staff on their role in protecting the firm against cyber-attacks.

Data Protection

In October 2023, the UK Financial Conduct Authority (FCA) fined credit reporting agency, Equifax, £11 million for failing to manage and monitor the security of UK consumer data. The fine was in relation to a massive cyber attack in 2017, which resulted in hackers accessing the personal data of 13.8 million UK consumers. This learning card looks at complying with data protection law - covering what personal data is, how it can be used, and the importance of safeguarding it.

Fraud

Cifas, the UK's leading fraud prevention services, has warned that the cost of living crisis is providing criminals with new opportunities to steal personal and financial information. Download this card to remind employees of how they can help to reduce fraud at work.

Greenwashing

As the demand for financial services products and services with green or ESG (Environmental, Social and Governance) credentials increases, so too does the risk of greenwashing. Download this card to remind employees of some of the existing and planned regulatory initiatives in the area.

Modern Slavery

The financial sector has an important role to play in preventing and detecting modern slavery - not only through a firm’s direct operations (e.g. staffing, procurement and supply chains) but also through its approach to investment, lending and client relationships. Download this card to remind employees how to prevent and detect modern slavery in their day to day.

Proliferation Financing

Give your staff insight into the potential risks associated with proliferation financing with this learning card.

Remote/Hybrid Working

With the increase in remote and hybrid working arrangements, it’s important for all staff to understand their responsibilities when working remotely. Download this card to remind employees how to reduce risk while working in a remote or hybrid environment.

Sanctions

Getting financial sanctions wrong can be expensive in terms of the penalties that might be applied and can be damaging to a firm's reputation. Download this card to remind employees of some of the key things to keep in mind in terms of financial sanctions.

Trade Based Financial Crime (TBFC)

For frontline and operations staff working in trade finance, identifying, assessing and mitigating trade risk is a vital and often complex task. To facilitate this, this card provides you with three broad areas of focus and some relevant questions to share with your staff.

Whistleblowing

Whistleblowing procedures are regarded as a crucial part of effective corporate governance and a key back-stop for a positive compliance culture in firms. Download this card to remind employees of some of the reasons why whistleblowing is key.