Client Categorisation
Overview
DFSA rules require firms to categorise their clients before conducting business with them, to ensure that the client receives the appropriate level of regulatory protection. This interactive workshop provides a comprehensive introduction to the client categorisation rules, including the practical steps firms must take to meet the regulator’s requirements. It also explores some of the challenges firms face when applying the rules.
Who is this for?
This course is aimed at staff who are required to implement their firm’s client categorisation policy as well as those from oversight functions (such as Compliance or Audit) with responsibility for monitoring or reviewing the process.
Learning Outcomes
After attending this course, participants will:
- Know the main elements of the DFSA’s client categorisation rules, including the criteria for the three main categories
- Understand the reasons for categorising clients
- Be able to apply the rules to categorise clients correctly
- Understand some of the potential challenges which can arise when categorising clients
Course Details
- Why categorise clients?
- Overview of the categories
- Professional clients
- Deemed; service-based; assessed
- Retail clients
- Market counterparties
- Criteria and types of business
- Moving between categories
Delivery
Have the flexibility to deliver your In-House training in-person by one of our trainers at your premises, or virtually via Zoom, Teams or Webex.
Find out more about your Virtual or In-Person training experience below.
Virtual Delivery
Our virtual training courses are designed to be every bit as engaging as our in-person courses. To achieve this, our trainers use market-leading technology and a range of training techniques to ensure high levels of interaction with participants. Courses include the use of:
- Virtual ‘break-out’ rooms: participants are divided into virtual rooms to facilitate small group discussion.
- Polling: multiple-choice questions, answered anonymously, allow the trainer to assess knowledge and understanding across the group.
- Case studies: true to life case studies and scenarios are used to highlight the practical application of theoretical knowledge.
- Messaging: participants can submit questions and comments, either to the whole group or privately to the trainer.
Additional Benefits:
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Recording: public course participants have the option to access a recording of the course for one month after the course. In-House clients also have the option to record their training for an additional fee.
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On-going Q&A: public course participants can access an ongoing Q&A facility allowing them to ask questions relating to the course.
In-Person Delivery
Our in-person training is delivered face to face at your offices, and includes:
- ‘In-the-moment’ questions & discussions: questions through conversations allow the trainer to assess knowledge and understanding across the group.
- Case studies: true to life case studies and scenarios are used to explore practical application of theoretical knowledge.
- Q&A: participants can ask questions during training, either to the whole group or privately to the trainer.